At Mindaks Global Pvt Ltd., we strive to provide our customers with a satisfying and transparent experience. Please read our Refunds and Cancellation Policy carefully to understand the terms and conditions associated with these processes.

1. Refund Policy:
   • Due to the nature of digital products (PDF books), we generally do not offer refunds once the download links have been sent to the customer. However, we understand that exceptional circumstances may arise, and refund requests will be considered on a case-by-case basis.
   • If you believe you are eligible for a refund, please contact our customer support team at info@mindaks.com within 7 days of the purchase date, providing a detailed explanation of the reason for your refund request.
2. Cancellation Policy:
   • Cancellation requests for digital product orders will be considered only if the request is made before the download links are sent to the customer.
   • Once the download links have been delivered, cancellation is not possible, as the product is considered delivered and accessible.
3. Processing Refunds:
   • Approved refunds will be processed using the same payment method used for the original purchase. Refunds may take 5-8 Business days to reflect in your account, depending on your financial institution.
4. Exceptional Cases for Refunds:
   • Refunds may be considered in cases of technical issues preventing access to the digital product, provided that our customer support team is notified promptly and given an opportunity to assist in resolving the issue.
5. Refusal of Refund:
   • Mindaks Global Pvt Ltd. reserves the right to refuse a refund request if it is determined that the request is not valid or if the customer fails to meet the conditions outlined in this policy.
6. Changes to Orders:
   • Changes to digital product orders, including product exchanges or modifications, may not be possible once the download links have been sent. Please carefully review your order before completing the purchase.
7. Contact Information:
   • For any inquiries related to refunds, cancellations, or assistance with your order, please contact our customer support team at info@mindaks.com

By making a purchase with Mindaks Global Pvt Ltd., you acknowledge and agree to comply with our Refunds and Cancellation Policy. We appreciate your understanding and cooperation as we work to provide you with the best possible service.